Web Design for Small Business Owners

Websites are 100% essential for even the smallest businesses, but building one is a daunting task for many owners with little experience in design. Luckily, platforms like WordPress, GoDaddy, and SquareSpace (among many others), make it easy to get your site up and running. With ready-to-go templates, personalizing your pages is quick, easy, and cheap enough for the busiest entrepreneur.

The flipside to that convenience is that it can get the creative juices flowing a little too much, encouraging users to add more features, images, colors, and pages than they really need. Your homepage is often where customers form their first impressions of your company, so it’s vital to keep things as simple and inviting as possible.

It’s also the place to begin building a strong brand. Your homepage is like your storefront, you need to draw visitors in with a unique visual appeal before bombarding them with product info, promotional offers, and testimonials.

When designing a site for a small business, keep in mind these three key components:

1. Aesthetic Appeal
You don’t need to be Picasso to create a beautiful page. Complementary colors, clean lines, and a clutter-free layout are easy on the eye and convey professionalism. Social media widgets, sidebars, and scrolling marquees are indeed more opportunities to add information about your business, but it’s best to break them up across your site’s pages; piling them in one place can be overwhelming to a first-time visitor… and drive them to look elsewhere.

Take for example the website for Starr Restaurants. Stephen Starr runs over a dozen restaurants in Philadelphia, New York City, New Jersey, and Florida, but his homepage consists of only the company name, one large image, and a short sidebar menu, all against a simple grey background. The prominent and colorful images that flash in the center box are all that’s needed to make this simple page eye-catching.

2. Functionality
Once you’ve got browsers hooked on your good looks, hold onto them with an organized and simplistic site map. Keep pages as short as possible, creating sub-pages for content that may be necessary, but occupies a lot of space. Categories and sub-headings are easy to navigate and help users keep track of information and where to find it if they visit again. A site path that tracks visitors’ browsing also helps them stay oriented among your pages. An example: Home >> Products >> Software >> Features. Linking each of those back to their original page also helps browsers navigate your site.

Don’t forget to make important info easy to find, like contact info, business hours, and a short “About” section that clearly explains what your business does.

3. Consistency
To solidify your brand, your image must stay consistent. Create a logo, and use it to as a theme across all aspects of your website. Stick with the same colors, use the same font as your page headings. If you have a “mascot” or signature character, have him appear on multiple pages. A unified brand will stick more firmly in your web visitors’ memories, and the uniformity will give your site a cleaner and more sophisticated look as a whole.

If you choose to install additional software, like a helpdesk solution, check to make sure you can customize those windows or pages to fit your site’s overall theme.

 

Conclusion:

When it comes to web design, simplicity is king. Keeping your pages neat, easy to use, and consistent is all it takes to win over internet customers.

Related Posts Plugin for WordPress, Blogger...
Market Research Web Editor at LiveHelpNow and Azzur Group, LLC Contributing Writer at Greatist Editorial Assistant at The Pennsylvania Gazette Reporter at Penn Law Editorial Intern at Philadelphia Magazine University of Pennsylvania University of Pennsylvania College of Arts and Sciences King's College London, U. of London Connect with me on +Katie Siegel
  • Tags

    branding business intelligence call centers chat chat system chat tagging chat with customers CRM cross selling customer care customer experience customer feedback customer relationship customer service customer service management customer service software e-commerce email management excellent customer service FAQ featured generate leads helpdesk help desk help desk software Integration knowledge base livechat live chat live chat software live chat system livehelpnow loyal customers marketing outsourcing phone support sales seo small business survey ticketing system ticket system tips upselling visitor monitoring