Update: GoDaddy outage brings LiveHelpNow down

Update: GoDaddy services were brought back up at around 5:20 PM ET

Today at around 11:00 AM GoDaddy services were brought down supposedly by a hacker attack.

LiveHelpNow, unfortunately, hosts their DNS records at GoDaddy, which means GoDaddy’s outage has made LiveHelpNow.net domain inaccessible for some of our users (about 20%)

GoDaddy’s outage has brought potentially millions of websites down.

We are very sorry for the inconvenince caused and hope that GoDaddy will be able to restore their services shortly.

We are currently looking into moving our DNS records to a more reliable DNS management provider to avoid this from happening in the future.

Here are some references for your review

http://twitter.com/godaddy

http://www.foxnews.com/tech/2012/09/10/every-godaddy-registered-site-temporarily-offline/

http://www.cnn.com/2012/09/10/tech/web/go-daddy-outage/index.html

http://techcrunch.com/2012/09/10/godaddy-outage-takes-down-millions-of-sites/

http://www.nbcnews.com/technology/technolog/godaddy-says-sites-are-down-hacker-claims-responsibility-990406

http://www.cbsnews.com/8301-501465_162-57509744-501465/godaddy-goes-down-anonymous-claims-responsibility/

 

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CTO at LiveHelpNow, LLC Temple University , Computer science 15 years of software engineering experience Connect with me on +Michael Kansky