live chat system

Set a Daily Offline Schedule for Live Chats

By Michael Kansky

Live chat support should only be offered when agents are available to respond to customer queries. With the LiveHelpNow chat

Search Chat History- Gain new insights into past chats

By Michael Kansky

Search Chat History- Gain new insights into past chats
The latest LiveHelpNow release expands your ability to search chat history, allows you to tag past chats, and displays more

Live Chat Queuing- Balance Agent Workload in Call Centers

By Michael Kansky

In the fast-paced environment of a modern call center, the efficient use of time is the key to both happy

Send LiveHelpNow chats to SalesForce CRM

By Jacklin Altman

Customer relationship management in the cloud Wouldn’t it be nice if you could house all of your LiveHelpNow chat sales

Live Chat cobrowsing, powered by join.me

By Jacklin Altman

Serve customers like never before with join.me Provided by LogMeIn, join.me will allow you to serve your customers like never

View visits by internet service provider and get more leads

By Michael Kansky

Live chats are a great lead source- especially when you prompt visitors for their contact information for later follow-up. In

Android App for the Live Chat System

By Michael Kansky

Our new Android App is now available to LiveHelpNow Live Chat System subscribers in the Google Play Store free of charge! We offer

Personalize canned messages & transfer chats with a whisper

By Michael Kansky

Sending pre-written messages while you chat is a great way to save time and allow yourself the freedom to multitask,

Increase Online Sales

By Michael Kansky

Timing is everything Regardless of industry, the timing of the right sales pitch at the right time will move a

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