live chat software

LiveHelpNow HubSpot Integration

By Lauren Schneck

LiveHelpNow HubSpot Integration
LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with HubSpot will allow for easy

Improved Analytics and Ticket Surveys help you capture more customer feedback

By Michael Kansky

We’ve updated the look and feel of the charts and graphs in LiveHelpNow Analytics to make them more accessible &

Set a Daily Offline Schedule for Live Chats

By Michael Kansky

Live chat support should only be offered when agents are available to respond to customer queries. With the LiveHelpNow chat

Live Chat Queuing- Balance Agent Workload in Call Centers

By Michael Kansky

In the fast-paced environment of a modern call center, the efficient use of time is the key to both happy

Why Mobile Chat May be the Best Thing to Ever Happen to You

By Jacklin Altman

One of our proudest features here at LiveHelpNow is our fully functional, user-friendly Live Chat app. It operates on Apple

Open a streaming API of your live chat data

By Jacklin Altman

Introducing Eventing API – every webmaster’s dream Wouldn’t it be nice to have all the customer data LiveHelpNow collects for

Send LiveHelpNow chats to SalesForce CRM

By Jacklin Altman

Customer relationship management in the cloud Wouldn’t it be nice if you could house all of your LiveHelpNow chat sales

Live Chat cobrowsing, powered by join.me

By Jacklin Altman

Serve customers like never before with join.me Provided by LogMeIn, join.me will allow you to serve your customers like never

LiveHelpNow improves online customer service with updates to key features and analytics.

By Michael Kansky

LiveHelpNow is announcing the release of updates that improve the customer’s mobile experience, enable easy and accurate reporting for business owners

LiveHelpNow releases integral “Chat Button” and “HelpOut Tab” plugins

By Lauren Schneck

New Arrivals LiveHelpNow is announcing the release of two highly anticipated plugins for websites built with content managers, the “Chat

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