SendInBlue – LiveHelpNow Live Chat integration

Feb 25, 2017 | 0 comment

LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with SendInBlue will allow for easy transfer of live chat customer information into your SendInBlue specific list for additional marketing, business analytics, upsell and cross sell flow.

Please complete the following easy steps to integrate your LiveHelpNow live chat user info into your SendInBlue list.

  1. Login to your LiveHelpNow account, proceed to Admin Panel > Integrations > SendInBlue.
  2. Enter your V2 SendInBlue API Key found here https://account.sendinblue.com/advanced/api
  3. Click “Save API Key”
  4. Click “Refresh” button
  5. Enable SendInBlue integration and select the List to which you would like to publish LiveHelpNow contacts

 

For the integration to work correctly at least email must be collected on Pre-chat window Admin Panel > Chat system > Customization > Pre-chat requirements

See more LiveHelpNow live chat system integrations

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Michael Kansky

CTO at LiveHelpNow, LLC
Temple University , Computer science
15 years of software engineering experience

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