Softwareadvice.com surveys customer service software buyers

By Michael Kansky

Software Advice’s customer service investigator blog recently published the results of an in-depth survey targeting hundreds of customer support managers, IT

Why Mobile Chat May be the Best Thing to Ever Happen to You

By Jacklin Altman

One of our proudest features here at LiveHelpNow is our fully functional, user-friendly Live Chat app. It operates on Apple

Open a streaming API of your live chat data

By Jacklin Altman

Introducing Eventing API – every webmaster’s dream Wouldn’t it be nice to have all the customer data LiveHelpNow collects for

Send LiveHelpNow chats to SalesForce CRM

By Jacklin Altman

Customer relationship management in the cloud Wouldn’t it be nice if you could house all of your LiveHelpNow chat sales

Talk business to me: Why a real phone conversation can trump a cold email

By Jacklin Altman

How many times have you found your inbox cluttered with messages from various businesses that you don’t care to read?

Live Chat cobrowsing, powered by join.me

By Jacklin Altman

Serve customers like never before with join.me Provided by LogMeIn, join.me will allow you to serve your customers like never

Twitter to Ticket Integration is Almost Here…

By Jacklin Altman

Twitter to Ticket Integration is Almost Here…
UPDATE: Twitter integration has been released. Imagine a world where you don’t have to monitor your company Twitter account because

Does My Website Suck?

By Jacklin Altman

Maybe site traffic has slowed, maybe you haven’t gotten a unique hit on your site since the 90’s, maybe your

Help! I work with a jerk!

By Jacklin Altman

Everyone, at some point or another, meets someone they absolutely cannot stand. When you’re forced to work with them; however,

LiveHelpNow improves online customer service with updates to key features and analytics.

By Michael Kansky

LiveHelpNow is announcing the release of updates that improve the customer’s mobile experience, enable easy and accurate reporting for business owners

Do you like our posts? You might also like our product.

Give LiveHelpNow a go free for 30 days.

WAITING IS FOR LOBBIES AND BUS STOPS.

Questions?