5 Things Your Business Needs to Stop Doing Right Now

By Jacklin Altman

Running a business is exhausting, its time-consuming, and it can easily take over your life. When something takes over your

How to Respond to E-Mail Complaints Effectively

By Greg Fisher

As a commercial business providing any kind of service or product to the general public, you are likely to find

The April LiveHelpNow Challenge Winners Released

By Lauren Schneck

We are proud to announce The LiveHelpNow Challenge Winners! We would like to congratulate the top ranking companies who provided excellent

DIY Content Marketing: Realistic Rules and Tools to Get You Started

By Lauren Schneck

If you are a business owner, by now you have heard the hype about content marketing. You may have heard

LiveHelpNow secured against OpenSSL heartbleed

By Michael Kansky

At LiveHelpNow we pride ourselves on maintaining a private and secure environment for our customers and their data. We employ financial

Announcing The LiveHelpNow Customer Service Challenge!

By Lauren Schneck

LiveHelpNow is pleased to announce The LiveHelpNow Challenge,  a monthly ranking that measures the top 100 companies providing exceptional customer

Negotiation skills – are they the key to success in business?

By livehelpnow_contributor

There are two types of people in the world – those who enjoy haggling to get the best deal, and

LiveHelpNow and Telinta Work Together to Provide B2C Solutions for VoIP Service Providers

By Lauren Schneck

Telinta, a global leader in cloud-based switching and billing solutions for VoIP service providers, is working with LiveHelpNow to offer

Announcing the Beta Release of Visitor Triggers and Lead Scoring

By Lauren Schneck

LiveHelpNow is pleased to announce the Beta release of Real-time Visitor Triggers and Lead Scoring! These powerful tools bring you

Personalize Ticket Emails and Convert Calls to Tickets

By Michael Kansky

In addition to customizing ticket emails in full html, you can now personalize email templates further by including the name

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