Customer Profiling and Its Benefits

By alexpejak

Recall the last time you had a good conversation with someone you’d known for a long time. Compared with talking

Improved Analytics and Ticket Surveys help you capture more customer feedback

By Michael Kansky

We’ve updated the look and feel of the charts and graphs in LiveHelpNow Analytics to make them more accessible &

The Buying Process and The Impact of Technology

By livehelpnow_contributor

You’re not imagining it: Consumers are more impatient than ever before. According to the National Center for Biotechnology Information, attention

How, When, and Why They Buy? The Psychology Behind Online Buyer Behavior

By Lauren Schneck

How, When, and Why They Buy?  The Psychology Behind Online Buyer Behavior
If you are a business owner, the one thing you can never be sure of is customer behavior. It can

How to Boost Your Productivity by Outsourcing

By GreggSchwartz

Whether you’re a small business owner, solo entrepreneur, or just a hard working person trying to get more done in

June LiveHelpNow Challenge Winners Released

By Lauren Schneck

We are proud to announce The LiveHelpNow Challenge Winners! We would like to congratulate the top ranking companies who provided excellent

5 Things Your Business Needs to Stop Doing Right Now

By Jacklin Altman

Running a business is exhausting, its time-consuming, and it can easily take over your life. When something takes over your

How to Respond to E-Mail Complaints Effectively

By Greg Fisher

As a commercial business providing any kind of service or product to the general public, you are likely to find

The April LiveHelpNow Challenge Winners Released

By Lauren Schneck

We are proud to announce The LiveHelpNow Challenge Winners! We would like to congratulate the top ranking companies who provided excellent

DIY Content Marketing: Realistic Rules and Tools to Get You Started

By Lauren Schneck

If you are a business owner, by now you have heard the hype about content marketing. You may have heard

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