Audience overview, tickets by hour and optimized chat session transfer

By Michael Kansky

Audience overview, tickets by hour and optimized chat session transfer
Release 5.8.34.2 Release contains the following additions and optimizations Audience overview added to Main Overview report showing volumes of visitors/chats

Increase Your Website Conversions and Speed

By Antoni Zolciak

Increase Your Website Conversions and Speed
Your website is your “digital face” as well as your most efficient conversion and sales mechanism. But does it produce the

Take a Customer Service Challenge You Can’t Lose

By Michael Kansky

Take a Customer Service Challenge You Can’t Lose
Here’s a challenge where you win—no matter what.  It’s a whole lot easier than, say, the challenge of escaping from

The Next Big Thing is Here: Landline Texting

By Jacklin Altman

The Next Big Thing is Here: Landline Texting
You read that correctly. LiveHelpNow pioneered the technology that allows customers to text a landline phone number and receive a response, just

How to Keep Your Customer Service Agents Happy

By Jacklin Altman

How to Keep Your Customer Service Agents Happy
It’s no surprise that happy customer service agents mean happy customers. Just imagine, if you were to get on a

4 Tips to grow Sales using Live Chat

By Sreeram

4 Tips to grow Sales using Live Chat
One of the problems with Online Business is that customers are disconnected from a live person who can answer their

Design Tips to Revamp Your Website

By Kylie Gray

Everyone dreams about starting fresh for the new year. Why not give your business the same opportunity with a new

Making Readers Feel: Using Emotion to Promote Your Content and Brand

By Michael Kansky

Making Readers Feel: Using Emotion to Promote Your Content and Brand
Few marketers would disagree that emotion drives response. Yet pulling off a successful emotionally engaging campaign, especially for smaller brands

Landline Texting is Here!

By Lauren Schneck

Landline Texting is Here!
We are happy to announce that we are rolling out a revolution customer service! The time has come to announce LiveHelpNow is

The Art of Promoting Your Brand via Niche Influencers

By Kylie Gray

The Art of Promoting Your Brand via Niche Influencers
If quality content is the heart of content marketing, then engagement is its arteries. If you’ve given content marketing a

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