How to Keep Your Customer Service Agents Happy

By Jacklin Altman

How to Keep Your Customer Service Agents Happy
It’s no surprise that happy customer service agents mean happy customers. Just imagine, if you were to get on a

4 Tips to grow Sales using Live Chat

By Sreeram

4 Tips to grow Sales using Live Chat
One of the problems with Online Business is that customers are disconnected from a live person who can answer their

Design Tips to Revamp Your Website

By Kylie Gray

Everyone dreams about starting fresh for the new year. Why not give your business the same opportunity with a new

Making Readers Feel: Using Emotion to Promote Your Content and Brand

By Michael Kansky

Making Readers Feel: Using Emotion to Promote Your Content and Brand
Few marketers would disagree that emotion drives response. Yet pulling off a successful emotionally engaging campaign, especially for smaller brands

Landline Texting is Here!

By Lauren Schneck

Landline Texting is Here!
We are happy to announce that we are rolling out a revolution customer service! The time has come to announce LiveHelpNow is

The Art of Promoting Your Brand via Niche Influencers

By Kylie Gray

The Art of Promoting Your Brand via Niche Influencers
If quality content is the heart of content marketing, then engagement is its arteries. If you’ve given content marketing a

10 Travel Instagrams Worth the Follow

By Kylie Gray

10 Travel Instagrams Worth the Follow
Because (apparently) we can’t all be professional travelers, Instagram is bursting with eye candy inspiration for your next getaway or

Why Niche Content Marketing Trumps SEO Every Time

By Kylie Gray

Why Niche Content Marketing Trumps SEO Every Time
There has been much ado about Search Engine Optimization. Knowing that most customers rarely get past the first page of

Live Chat is Dead: Long Live the Text!

By Lauren Schneck

Yes, you read that correctly. LiveHelpNow, the chat software company is declaring that traditional chat for customer service is a

Should you outsource your customer service and sales teams?

By Michael Kansky

Customer service teams are notoriously major cost centers in any business. Between training people, paying their salaries, and spending countless

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