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By Michael Kansky
LiveHelpNow now offers the ability for you to pick and choose what attributes of website visitors you want to see
Industry Focus: Live Chat for Toy Stores
Toy stores probably experience most of their business right now, between Thanksgiving and Christmas. With more parents shopping around online
Why Cyber Monday Matters All Year
Over the past few years, Cyber Monday has overtaken Black Friday as the biggest shopping day of the year, befitting
How to Win Over Holiday Shoppers
During the holiday season, shops put out their best sales and competitive prices to pull in savvy shoppers, but locating
9 ways small businesses can compete with the big guys during holidays
Most small business owners during this time have a severe case of butterflies in the stomach syndrome. They know that
7 ways small businesses can promote themselves during Thanksgiving
Thanksgiving is only 10 days away. Whew! This is the time of the year to be thankful and show appreciation
How seasonal businesses can thrive year round
This past Halloween, you might’ve purchased your costume from a spooky superstore like Spirit or Halloween Adventure. Come Thanksgiving, it’ll
Google report shows boost in online shopping
A new study released by Google classifies the upcoming holiday season as the first “non line” shopping season, meaning that
6 tips to prepare your website for the holiday rush
The holiday season is upon us, and hundreds of millions of consumers this month and the next will spend billions
Topics in Small Business: Presidential Election Preview
With the presidential election less than a week away, undecided voters are in a bind to choose which candidate will
6 ways you can get quality customer feedback
5 customer service communication mistakes that can kill your business
Tired of seeing ‘You’ or ‘Visitor’ instead of your customer’s name in chat?
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