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Nov 11, 2014 | 0 comment
Email-Ticket Management is a complete help desk solution that keeps your business communications organized and efficient. All the support emails, web form submissions, and Twitter tweets you receive are turned into trackable support tickets in one convenient dashboard.
Ticket triggers provide too many benefits to mention, from smart routing to SLAs to custom notifications and so much more:
Play to the strengths of every member on your support team by assigning tickets to the operators most qualified to answer them and manage support workflows automatically with Ticket Triggers:
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