Updates


The Next Big Thing is Here: Landline Texting

You read that correctly. LiveHelpNow pioneered the technology that allows customers to text a landline phone number and receive a response, just as you would between mobile devices. So, the obvious question is, How does it work? A landline phone number is provisioned by LiveHelpNow via relationship with major SMS providers to send and receive SMS messages. Customers […]

Landline Texting is Here!

We are happy to announce that we are rolling out a revolution customer service! The time has come to announce LiveHelpNow is now offering landline texting! Why would your business need landline texting? Because sometimes live chat is not enough! Have you ever asked a question via live chat on a website? The whole process is less […]

Sep
29

Live Chat is Dead: Long Live the Text!

Yes, you read that correctly. LiveHelpNow, the chat software company is declaring that traditional chat for customer service is a thing of the past. Have you ever been on a website and needed to ask a question and wished that you could just text your question and continue on with your life? You probably find […]

Jul
8

Nutshell Integration

LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with Nutshell will allow for easy transfer of live chat information into your Nutshell people list for additional marketing, business analytics, upsell and cross sell flow. Please complete the following easy steps to integrate your LiveHelpNow chat user info into a Nutshell […]

Jun
24

Freshdesk Integration

LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with Freshdesk will allow for easy transfer of live chatter information into your Freshdesk customer list for additional marketing, business analytics, upsell and cross sell flow. Please complete the following easy steps to integrate your LiveHelpNow chat user info into your Freshdesk […]

Capture Twitter mentions and support customers with Twitter-to-Ticket

Integrate your company Twitter account with the LiveHelpNow Ticketing system and act on socially driven support inquiries and sales opportunities.         Manage your social footprint with LiveHelpNow customer service software.             Search Twitter for tweets that mention your company, your competitors, trends in your industry, customer sentiments and more. Add Twitter Tickets with […]

Jun
2

NiftyQuoter Integration

LiveHelpNow help desk software collects a lot of information about your customers. The integration with NiftyQuoter will allow for easy transfer of live chatter information into your NiftyQuoter client list for additional marketing, business analytics, upsell and cross sell flow. NiftyQuoter Integration User Setup Instructions Please complete the following easy steps to integrate your LiveHelpNow chat user […]

Jun
2

LiveHelpNow Insightly Integration

LiveHelpNow customer service system collects a lot of information about your customers. The integration with Insightly will allow for easy transfer of live chatter information into your Insightly account for additional marketing, business analytics, upsell and cross sell flow. INSIGHTLY Integration User Setup Instructions Please complete the following easy steps to integrate your LiveHelpNow chat user info […]

Jun
2

JangoMail Integration

LiveHelpNow customer service system collects a lot of information about your customers. The integration with JangoMail will allow for easy transfer of live chatter information into your JangoMail account for additional marketing, business analytics, upsell and cross sell flow. Please complete the following easy steps to integrate your LiveHelpNow chat user info into a JangoMail list. 1. […]

May
28

LiveHelpNow Chat Solve 360 Integration

LiveHelpNow help desk software collects a lot of information about your customers. The integration with Solve360 will allow for easy transfer of live chatter information into your Solve360 account for additional marketing, business analytics, upsell and cross sell flow. Please complete the following easy steps to integrate your LiveHelpNow chat user info into your Solve CRM Contacts […]

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