Topics in Small Business

Making Readers Feel: Using Emotion to Promote Your Content and Brand

By Michael Kansky

Making Readers Feel: Using Emotion to Promote Your Content and Brand
Few marketers would disagree that emotion drives response. Yet pulling off a successful emotionally engaging campaign, especially for smaller brands

Why Niche Content Marketing Trumps SEO Every Time

By Kylie Gray

Why Niche Content Marketing Trumps SEO Every Time
There has been much ado about Search Engine Optimization. Knowing that most customers rarely get past the first page of

Live Chat is Dead: Long Live the Text!

By Lauren Schneck

Yes, you read that correctly. LiveHelpNow, the chat software company is declaring that traditional chat for customer service is a

HelpSquad Partnership with LiveHelpNow

By Lauren Schneck

HelpSquad Partnership with LiveHelpNow
  It’s been a busy month for us, after recently being named to the Inc. 5000 list, we are excited to share more

LiveHelpNow Makes the Inc. 5000 List!

By Lauren Schneck

As a leading provider of fully-featured customer service software, we are  proud to announce we have been named to the Inc.

What Does the LiveHelpNow Challenge Mean for YOU?

By Jacklin Altman

These days, customer service is king. Companies like Amazon are constantly heralded for their exceptional customer service, and their constant

Customer Profiling and Its Benefits

By alexpejak

Recall the last time you had a good conversation with someone you’d known for a long time. Compared with talking

The Buying Process and The Impact of Technology

By livehelpnow_contributor

You’re not imagining it: Consumers are more impatient than ever before. According to the National Center for Biotechnology Information, attention

How to Boost Your Productivity by Outsourcing

By GreggSchwartz

Whether you’re a small business owner, solo entrepreneur, or just a hard working person trying to get more done in

5 Things Your Business Needs to Stop Doing Right Now

By Jacklin Altman

Running a business is exhausting, its time-consuming, and it can easily take over your life. When something takes over your

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