Customer Service Tips

When You Need Professional, 24/7 Customer Service, HelpSquad Comes to the Rescue!

By Robert Friedman

When You Need Professional, 24/7 Customer Service,  HelpSquad Comes to the Rescue!
It’s a given—top-notch customer service boosts sales, converts leads, and keeps your customers happy.  It’s also a sure bet that

Your Most Effective Customer Service Tool: Live Chat from LiveHelpNow

By Robert Friedman

Your Most Effective Customer Service Tool: Live Chat from LiveHelpNow
Only a few years ago, online chat was a new feature for website visitors.  Customer expectations were low because of

Take a Customer Service Challenge You Can’t Lose

By Michael Kansky

Take a Customer Service Challenge You Can’t Lose

How to Keep Your Customer Service Agents Happy

By Jacklin Altman

How to Keep Your Customer Service Agents Happy

Landline Texting is Here!

By Lauren Schneck

Landline Texting is Here!
We are happy to announce that we are rolling out a revolution customer service! The time has come to announce LiveHelpNow is

Live Chat is Dead: Long Live the Text!

By Lauren Schneck

Yes, you read that correctly. LiveHelpNow, the chat software company is declaring that traditional chat for customer service is a

Should you outsource your customer service and sales teams?

By Michael Kansky

Customer service teams are notoriously major cost centers in any business. Between training people, paying their salaries, and spending countless

7 Reasons You Should Invest in Knowledgebase Software

By sameerbhatia

Having a knowledge management system is no longer optional. In fact, even if you haven’t specifically thought about it, your

What Does the LiveHelpNow Challenge Mean for YOU?

By Jacklin Altman

These days, customer service is king. Companies like Amazon are constantly heralded for their exceptional customer service, and their constant

Customer Profiling and Its Benefits

By alexpejak

Recall the last time you had a good conversation with someone you’d known for a long time. Compared with talking

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