Best Practices

The Only Thing Certain in Life is Change

By Robert Friedman

The Only Thing Certain in Life is Change
Fortunately, change is sometimes for the better. Here’s an example.  Just like old-fashioned land line telephones replaced smoke signals, carrier

When You Need Professional, 24/7 Customer Service, HelpSquad Comes to the Rescue!

By Robert Friedman

When You Need Professional, 24/7 Customer Service,  HelpSquad Comes to the Rescue!
It’s a given—top-notch customer service boosts sales, converts leads, and keeps your customers happy.  It’s also a sure bet that

The Tools You Need to Help Your Customers—Fast

By Robert Friedman

The Tools You Need to Help Your Customers—Fast
Patience may be a virtue, but it’s not a virtue most customers have these days. Today’s consumers are more demanding

Need a Friendly Word of Advice about Your Website? Don’t Take Another Step.

By Michael Kansky

Need a Friendly Word of Advice about Your Website?  Don’t Take Another Step.

Increase Your Website Conversions and Speed

By Antoni Zolciak

Increase Your Website Conversions and Speed

How to Keep Your Customer Service Agents Happy

By Jacklin Altman

How to Keep Your Customer Service Agents Happy

4 Tips to grow Sales using Live Chat

By Sreeram

4 Tips to grow Sales using Live Chat

Design Tips to Revamp Your Website

By Kylie Gray

Everyone dreams about starting fresh for the new year. Why not give your business the same opportunity with a new

Making Readers Feel: Using Emotion to Promote Your Content and Brand

By Michael Kansky

Making Readers Feel: Using Emotion to Promote Your Content and Brand
Few marketers would disagree that emotion drives response. Yet pulling off a successful emotionally engaging campaign, especially for smaller brands

The Art of Promoting Your Brand via Niche Influencers

By Kylie Gray

The Art of Promoting Your Brand via Niche Influencers
If quality content is the heart of content marketing, then engagement is its arteries. If you’ve given content marketing a

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