When you are about to make a mistake, don’t you wish someone would open your eyes and tell you?
You put a lot of work into getting your website right, promoting your brand and your product. Your Live Chat agents are great, but something is stalling visitors to your website. Could there be problems no one is telling you about?
At LiveHelpNow, helping clients is what we do. After all, help is our middle name, which is a much better middle name than, say, Norbert or Felix. We do our best to support your customer engagement and help you convert new leads to solid sales – before you accidentally walk off a cliff. (more…)
Your website is your “digital face” as well as your most efficient conversion and sales mechanism. But does it produce the results you want?
Let’s set our priorities straight. Later in this article, we’ll talk about increasing your conversions, usability and more – but now let’s focus on safety. (more…)
It’s no surprise that happy customer service agents mean happy customers. Just imagine, if you were to get on a call or a chat with a customer service agent who sounds like they woke up on the wrong side of the bed. Even if they were able to solve your issue, you may walk away from the encounter feeling less than satisfied because of their poor attitude.
One of the problems with Online Business is that customers are disconnected from a live person who can answer their questions in real time. Without the required information at the right time, customers conclude that your service lacks features and drop off. Every time a customer clicks away from your site, you lose an opportunity to grow sales. Live chat can be used to effectively deal with this problem. Here are 4 ways to increase sales using live chat. (more…)
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