Capture Twitter mentions and support customers with Twitter-to-Ticket

Jun 02, 2015 | 1 comment

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Integrate your company Twitter account with the LiveHelpNow Ticketing system and act on socially driven support inquiries and sales opportunities.

 

 

 

 

Manage your social footprint with LiveHelpNow customer service software.

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  1. Search Twitter for tweets that mention your company, your competitors, trends in your industry, customer sentiments and more.
  2. Add Twitter Tickets with a single click- Answer sales questions and support wandering customers in the Ticketing system.
  3. Create Saved Searches that capture tweets as Tickets automatically.

Try Twitter-to-Ticket and all the other innovative features available in LiveHelpNow customer service software free for 30 days.

Already a LiveHelpNow customer? Learn how easy it is to setup Twitter integration.

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About the author

Michael Kansky

CTO at LiveHelpNow, LLC
Temple University , Computer science
15 years of software engineering experience

Connect with me on +Michael Kansky

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