Sometimes words just aren’t enough. It might seem odd for us to say that since providing our clients with world-class chatting capability is a big part of what we do here at LiveHelpNow. But, as you can see, chatting can only get you so far in some situations. (more…)
LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with SendInBlue will allow for easy transfer of live chat customer information into your SendInBlue specific list for additional marketing, business analytics, upsell and cross sell flow. (more…)
When you are about to make a mistake, don’t you wish someone would open your eyes and tell you?
You put a lot of work into getting your website right, promoting your brand and your product. Your Live Chat agents are great, but something is stalling visitors to your website. Could there be problems no one is telling you about?
At LiveHelpNow, helping clients is what we do. After all, help is our middle name, which is a much better middle name than, say, Norbert or Felix. We do our best to support your customer engagement and help you convert new leads to solid sales – before you accidentally walk off a cliff. (more…)
Until now, it was impossible to collect confidential or order information in a chat or email. Why? Because chat and email provide clear text communication, which is not HIPAA and PCI compliant. Fortunately, LiveHelpNow offers an innovative solution called Secure Forms. (more…)
Here’s a challenge where you win—no matter what. It’s a whole lot easier than, say, the challenge of escaping from a big maze, which we don’t recommend you try since that’s how we lost our Senior VP of Marketing. Poor Ted. We hope he packed a big lunch. It’s going to be a while. (more…)
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