• Capture Twitter mentions and support customers with Twitter-to-Ticket

    Integrate your company Twitter account with the LiveHelpNow Ticketing system and act on socially driven support inquiries and sales opportunities.         Manage your social footprint with LiveHelpNow customer service software.             Search Twitter for tweets that mention your company, your competitors, trends in your industry, customer sentiments and more. Add Twitter Tickets with […]

  • Chat Sentiment Analysis is Here

    A common issue that people have with texting, emails, and live chat alike is that it’s hard to read how the person you’re talking to is feeling. Unless they’re padding their messages with exclamations and smiley faces- how can you know they’re happy? If they’re not outwardly saying that they’re upset- how can you fix […]

  • Announcing Live Chat Sentiment Analysis!

    LiveHelpNow is proud to announce the release of an amazing new feature, Sentiment Analysis! LiveHelpNow continues to be an innovator in the customer service software space, providing unique solutions to improve sales and customer relationship management. As a company, LiveHelpNow truly believes it is time for business owners and customers to expect more from the merchant/customer relationship. […]

  • Are Your Spelling Mistakes Costing You Customers?

    They say you only get one shot at a first impression. In the world of customer service, that first impression often comes in the form of text, and where there’s text- there’s massive spelling errors. Lucky for LiveHelpNow customers, we’ve got you covered to ensure that you don’t end up soiling your own reputation and […]

  • 7 Reasons You Should Invest in Knowledgebase Software

    Having a knowledge management system is no longer optional. In fact, even if you haven’t specifically thought about it, your company probably already has some sort of knowledge management system (a filing cabinet, a shared intranet folder or a person who has been around since the beginning and knows everything?). Knowledgebase software provides a more […]

Nutshell Integration

LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with Nutshell will allow for easy transfer of live chat information into your Nutshell people list for additional marketing, business analytics, upsell and cross sell flow. Please complete the following easy steps to integrate your LiveHelpNow chat user info into a Nutshell […]

Freshdesk Integration

LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with Freshdesk will allow for easy transfer of live chatter information into your Freshdesk customer list for additional marketing, business analytics, upsell and cross sell flow. Please complete the following easy steps to integrate your LiveHelpNow chat user info into your Freshdesk […]

NiftyQuoter Integration

LiveHelpNow help desk software collects a lot of information about your customers. The integration with NiftyQuoter will allow for easy transfer of live chatter information into your NiftyQuoter client list for additional marketing, business analytics, upsell and cross sell flow. NiftyQuoter Integration User Setup Instructions Please complete the following easy steps to integrate your LiveHelpNow chat user […]

LiveHelpNow Insightly Integration

LiveHelpNow customer service system collects a lot of information about your customers. The integration with Insightly will allow for easy transfer of live chatter information into your Insightly account for additional marketing, business analytics, upsell and cross sell flow. INSIGHTLY Integration User Setup Instructions Please complete the following easy steps to integrate your LiveHelpNow chat user info […]

JangoMail Integration

LiveHelpNow customer service system collects a lot of information about your customers. The integration with JangoMail will allow for easy transfer of live chatter information into your JangoMail account for additional marketing, business analytics, upsell and cross sell flow. Please complete the following easy steps to integrate your LiveHelpNow chat user info into a JangoMail list. 1. […]

LiveHelpNow Chat Solve 360 Integration

LiveHelpNow help desk software collects a lot of information about your customers. The integration with Solve360 will allow for easy transfer of live chatter information into your Solve360 account for additional marketing, business analytics, upsell and cross sell flow. Please complete the following easy steps to integrate your LiveHelpNow chat user info into your Solve CRM Contacts […]

LiveHelpNow ClinchPad Integration

LiveHelpNow help desk software collects a lot of information about your customers. The integration with ClinchPad will allow for easy transfer of live chatter information into your ClinchPad account for additional marketing, business analytics, upsell and cross sell flow. Please complete the following easy steps to integrate your LiveHelpNow chat user info into your ClinchPad Contacts list. […]

PipeDrive LiveHelpNow Live Chat Integration

LiveHelpNow help desk software collects a lot of information about your customers. The integration with Pipedrive will allow for easy transfer of live chatter information into your Pipedrive account for additional marketing, business analytics, upsell and cross sell flow.   Please complete the following easy steps to integrate your LiveHelpNow live chat user info into your Pipedrive […]

PipelineDeals LiveHelpNow Live Chat integration

LiveHelpNow help desk software collects a lot of information about your customers. The integration with PipelineDeals will allow for easy transfer of live chatter information into your PipelineDeals account for additional marketing, business analytics, upsell and cross sell flow. Please complete the following easy steps to integrate your LiveHelpNow live chat user info into your PipelineDeals People […]

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